Privacy Policy

Information We Collect

When you visit ignitrawave.com or engage with our educational programs, we collect certain information to provide you with better services and personalized learning experiences.

Information You Provide Directly

• Contact details including your name, email address, and phone number when you register for programs or reach out to us
• Educational background and professional experience shared during enrollment
• Payment information processed through secure third-party payment processors
• Communication preferences and feedback you share with us
• Questions, comments, and course-related submissions you make through our platform

Information Collected Automatically

• Device information such as IP address, browser type, and operating system
• Usage data including pages visited, time spent on site, and navigation patterns
• Cookies and similar tracking technologies to improve your experience
• Referral sources that brought you to our website

How We Use Your Information

We don't just collect data for the sake of it. Everything we gather serves a specific purpose in making your educational experience better or keeping our services running smoothly.

Analytics and Improvement

We analyze how people use our platform to make it better. This includes understanding which topics generate the most interest, where students might be struggling, and what technical issues need fixing. All of this happens in aggregate form where possible.

Legal Basis for Processing (South Korea Context)

Under South Korean data protection laws, specifically the Personal Information Protection Act (PIPA), we process your information based on several legal grounds:

Data Sharing and Third Parties

We don't sell your personal information. Period. But we do work with trusted partners who help us run our educational programs.

Service Providers We Work With

• Payment processors for secure transaction handling
• Email service providers for course communications and updates
• Cloud storage services for hosting educational materials
• Analytics tools to understand platform usage and improve services
• Customer support platforms to help us respond to your questions efficiently

All these partners are required to maintain confidentiality and use your information only for the specific services they provide to us. We vet them carefully and maintain contracts that protect your data.

Legal Disclosures

Sometimes we're legally required to share information. This happens when we receive valid legal requests from South Korean authorities or need to protect our rights, your safety, or the safety of others.

Your Privacy Rights

South Korean law gives you strong rights over your personal information. Here's what you can do and how to exercise these rights:

Data Security Measures

Protecting your information isn't just a legal requirement for us. It's fundamental to earning your trust.

Technical Safeguards

• Encryption of data in transit using TLS/SSL protocols
• Encrypted storage for sensitive information at rest
• Regular security audits and vulnerability assessments
• Secure access controls with multi-factor authentication for staff
• Regular backup procedures to prevent data loss

Organizational Measures

• Staff training on data protection and privacy best practices
• Limited access policies where employees only see data they need for their roles
• Confidentiality agreements with all team members and contractors
• Incident response procedures if a breach were to occur

That said, no system is completely invulnerable. We can't guarantee absolute security, but we work constantly to maintain industry-standard protections and respond quickly to any potential issues.

Data Retention

We don't keep your information longer than necessary. Here's our approach to how long we retain different types of data:

After these periods, we securely delete or anonymize your information. If you request deletion before these periods end, we'll comply unless we have a legal obligation to retain specific records.

International Data Transfers

Our primary operations are in South Korea, but some of our service providers operate globally. When your data moves across borders, we ensure adequate protections are in place.

We use standard contractual clauses approved by data protection authorities and verify that our partners maintain security standards equivalent to what South Korean law requires. If you're accessing our services from outside South Korea, you understand that your information will be processed in South Korea where our main servers are located.

Cookies and Tracking Technologies

Like most websites, we use cookies. These are small files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

• Essential cookies: Necessary for the website to function. You can't opt out of these if you want to use our platform.
• Functional cookies: Remember your preferences like language settings or login information.
• Analytics cookies: Help us understand which content is most valuable and where we need improvements.
• Marketing cookies: Track your activity across sites to show you relevant content. You can opt out of these.

You can control cookies through your browser settings. Keep in mind that blocking certain cookies might limit functionality on our site.

Children's Privacy

Our programs are designed for adults and individuals over 18 years old. We don't knowingly collect information from anyone under 18. If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

The "Last Updated" date at the top shows when the most recent changes took effect. We encourage you to review this policy periodically, especially before providing any new personal information.

Dispute Resolution

If you have concerns about how we handle your personal information, we want to hear from you first. Most issues can be resolved through direct communication.

You also have the right to file a complaint with the Personal Information Protection Commission in South Korea if you believe we've violated your privacy rights. However, we hope you'll give us a chance to address your concerns before taking that step.